Like any industry, hospitality has its own jargon that is widely used and very important in day-to-day operations. Here, we have compiled an A-Z list of the most frequently-used terms, phrases and acronyms in the industry to help you get up to speed and get in the know. 

Today, travellers are more informed and discerning than ever before. They research destinations, hotels, and travel experiences thoroughly before booking a trip to ensure they get the most value for their money. As a result, hotels must develop effective revenue management strategies to ensure

The field of hotel technology is constantly evolving. New innovations are being introduced all the time, and existing technologies are being adapted to make hotel stays better for guests. We are seeing more hotels that make use of technology in creative ways to improve the overall experience for

Objectives and Key Results, or OKRs, are an excellent tool for helping you achieve your goals in the hospitality industry, but not every hotel owner or operator uses them. In this article, we’ll explain exactly what OKRs are and why you should consider using them to manage your business

If you’re looking to start a career in the hospitality industry, or if you want to find out more about what goes on behind the scenes in hotel management, this is the guide for you. Learn everything you need to know about how hotels work and how to be successful within them! Discover how hotels are

Inflation, Interest Rates, Recession: ‘So?’   Let’s start with some good news : Occupancy and Revenue are record level high in 2022 and forecasted to surpass 2019 pre-pandemic. The outlook looks fairly positive. Despite some positivity on the horizon, hoteliers still face various challenges

There are so many things that go into being a successful hotel owner, but there are definitely some strategies you can follow to make sure you’re on the right track to success. These ten tips will help you to become a successful independent hotelier, whether you’re just starting out or looking to

Sustainability in Hotels; How can both your hotel and the planet achieve a mutually beneficial coexistence? Going green – what is it all about? When it comes to any industry, ‘sustainability’ and ‘green’ are buzzwords which are thrown around a lot, and within the hotel industry it’s no different