How to break into the hospitality business: The hotel industry explained
If you’re looking to start a career in the hospitality industry, or if you want to find out more about what goes on behind the scenes in hotel management, this is the guide for you. Learn everything you need to know about how hotels work and how to be successful within them! Discover how hotels are financed, organised, and run—and where your position might be in the bigger picture.
Identify your niche
Every hotel has its own niche. Some might cater only to business travellers, while others are family-friendly resorts. Identifying what niche your hotel will fill can help you to meet the requirements of your customers and provide better service. If you’re not sure where your hotel fits in, start small by focusing on the specific needs of travellers and then expand as needed.
Learn from the pros
The best way to get started in any new industry is by learning directly from experts. You can do this through formal education programs, but it’s just as effective (and often much more enjoyable) through personal experience and learning opportunities.
If you want to find out how the industry really works, learn by volunteering at a hotel or B&B in your area for some time. You’ll pick up things about management and customer service that even an online education program might not teach you!
Take advantage of opportunities
Once you’ve started working at a hotel, try to take advantage of opportunities as they arise. For example, if your boss isn’t busy one day, ask her what she thinks about your idea of rebranding rooms with a Beatles theme. It might seem silly, but if you present your thoughts well and make it clear that you’re open to criticism, you may get some helpful tips on how to execute your plan more effectively.
Work hard, but remember to take breaks
Hotel work is hard work, and your days will feel long. To keep up your energy level throughout an entire shift, it’s important to make sure you take time out of your day for yourself. It’s not easy working so many hours — especially when you’re just starting out and don’t know everything yet — but don’t let that discourage you.
Stay up to date with the industry
The most effective way to learn about your chosen industry is by actively consuming every bit of information you can get your hands on.
Whether it’s industry news articles, trade magazines, blogs or podcasts — consume as much as you can! You never know when that little tidbit of knowledge will come in handy.
Never stop networking
Making connections in your industry is key to getting ahead. It’s been said time and again, but it’s worth repeating here: Your network is your net worth.
And while some of us are naturally better networkers than others, most of us simply could stand to improve our networking skills.
Hamlet Hotels is run by a veteran of hospitality. Get in touch today if you want to shift all the hassle of running your hotel operations, giving you more free time to expand in your sector and still benefit from a guaranteed return you would expect running your own hotels.